DPSA Customer Service Agent Northern Cape Regional Office Job Vacanices in Pretoria

DPSA Customer Service Agent Northern Cape Regional Office Job Vacancies 2022 notification out. Apply for DPSA Customer Service Agent Northern Cape Regional Office Jobs in Pretoria. Check Latest DPSA Government Jobs in Gauteng. How to Apply for DPSA Vacancies at Official DPSA Careers Portal. Find out here Upcoming South African Jobs Careers24 News at www.dpsa.gov.za.


DPSA Vacancies 2022 Apply for Customer Service Agent Northern Cape Regional Office Jobs in Pretoria

DPSA has released a Customer Service Agent Northern Cape Regional Office job notification at www.dpsa.gov.za Careers website. Department of Public Service and Administration has displayed vacant seats for the post of Customer Service Agent Northern Cape Regional Office vacancies. Candidates satisfying the desired eligibility conditions as mentioned in the Department of Public Service and Administration official notification can submit their application in the prescribed format on before last date with the help of details given below-
NOTE:- Candidates are suggested to read the original DPSA job notification before applying for desired post.

Name of Available Job Post ⇒ Customer Service Agent Northern Cape Regional Office
Name of Vacancies ⇒ DPSA Vacancies 2022
Job Location ⇒ Jobs in Pretoria
Salary ⇒ R 211,713.00 Yearly
Last Date ⇒ 12 May 2022

DPSA Customer Service Agent Northern Cape Regional Office Job Description

REQUIREMENTS :

An appropriate three year tertiary qualification (N Dip/B Degree) (at least 360
credits) coupled with 18 months relevant experience in an Administration
function. A Senior Certificate coupled with three (3) years proven experience
in an Administration function. Experience gained within a Monitoring and
Evaluation environment may receive preference. Proficient Computer Literacy
(MS Office Products). Knowledge of Office Administration. Knowledge of Public
Service and departmental Prescripts and Legislations. Updated knowledge on
procedures and processes within the office of the M & E manager. Knowledge
of LRA. Sound organisational skills. Excellent written communication skills.
Ability to communicate at all levels – good verbal communications skills. Good
telephone etiquette. Customer oriented. Good interpersonal relationships. High
level of reliability. Ability to act with tact and discretion. Adhering to business
ethics. Good grooming and presentation.

DUTIES :

The successful candidate will be responsible for the following functions and
include, but not limited to: Provide support to Monitoring processes of Regional
Offices (ROs): Support coordination of monitoring activities in Regional Offices;
Contribute in assisting the ROs to develop logical frameworks, indicators,
baselines, benchmarks and thresholds; Document and monitor regional office
monitoring plans; Assist in development of monitoring tools; Assist ROs to
monitor their programmes; Assist in ROs monitoring data collection and
analysis; Assist in compilation of quarterly and annual monitoring reports;
Track implementation of recommendations from RO monitoring reports.
Provide support for evaluation studies in Regional Offices (ROs): Provide
support in facilitation of needs analysis in ROs; Liaison with clients and
beneficiaries; Assist in documenting and tracking evaluation plans; Assist in
development of evaluation tools; Contribute to literature review for proposal
writing; Contribute to compilation and presentation of concept notes/proposals
for internal peer reviews; Undertake data collection, capturing and analysis for
evaluation studies; Assist in data verification of RO evaluation data; Provide
support in ensuring ROs evaluate their programmes; Assist in compilation of
evaluation reports; Track implementation of recommendations from evaluation
studies; Contribute to documentation of lessons learnt. Provide administrative
support for projects in Regional Offices: Participate in planning for training in
ROs; Arrange meetings with stakeholders (Employer Departments) and with
RO officials; Incorporate inputs to peer reviewed documents.

ENQUIRIES :

Mbongiseni Nkosi on Tel No: 012 399 2202

APPLICATIONS :

It is mandatory to email your application with the relevant supporting
documentation to [email protected]
NOTE : #Disclaimer: Take note of the new requirements regarding a new Z83 effective
1 January 2021 as per the DPSA regulations as well as other requirements as
contained in the footer quoting the reference number in the subject heading of
the email. The certification of all supporting documents will be expected of the
shortlisted candidates only during the challenges experienced with the COVID19 pandemic. Interviews will/may be conducted via a virtual medium which will
be discussed with each shortlisted applicant. The applicant should have the
necessary data and equipment for this purpose. Correspondence will only be
conducted with the short-listed candidates. If you have not been contacted
within six (6) months after the closing date of this advertisement, please accept
that your application was unsuccessful. Note: The purpose of the role is to
render Monitoring and Evaluation support service to Regional Offices (ROs)
within GPAA. A permanent position of M&E Administrator: Regional
42
Coordination is currently available at the Government Pensions Administration
Agency: Corporate Monitoring and Evaluation based at Head Office Pretoria.

Apply Now

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